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idType d'événement
1Concert
2Conférence
3Congrès/Convention
4Séminaire
5Exposition/Salon
6Dîner de gala
7Incentive
8Réunion
9Presentation
10Présentation de produit
11Manifestation Sportive
12Evénement de luxe
13Golf
The letters D.M.C. stand for Destination Management Entreprise and provides ground handling services for its destination. This can include airport meet and greet, transfers, transportations, hotel and restaurant reservations, tours, conference venues, team building activities and logistics.
  1. A D.M.C. offers genuine location expertise, knowledge of suppliers, contact network with Avant-a-date knowledge on all the latest developments.
  2. Provides an agent ou sur personal representative a meet the needs of votre incoming group en the destination where the event is a take place.
  3. Speaks the language of votre selected destination.
  4. Gives you a creative and tailor-made form of programme planning.
  5. Acts en tant que chef d'orchestre, making sure all services run smoothly.
  6. Demonstrates neutrality if not involved en autres businesses.
  7. Can have a "buying power" with suppliers because they contract them a lot.
  8. Normally prepares alternative plans en case of unforeseen circumstances.
It depends very much on the chosen destination of votre existing contacts onsite, and the amount of time you have available a organize votre event

Obviously a D.M.C. will charge you for services but will greatly help you a solve all "time consuming" problems such as finding transportations onsite, reserving restaurants, negotiating with venues, audiovisual support, entertainment, interpreters, ..

An educated and dedicated D.M.C. will, if it does its job right, reduce votre workload en tant que meeting planner and become a valued member of votre team.

  1. Check ABCevents.com and find previously checked DMC
  2. Get recommendations de people you know
  3. Research on-line ou sur de books and publications, and ask for references de previous, satisfied customers.

Do not choose one until you are satisfied with all the answers a the following questions:

  • Does this particular D.M.C. speak my language?
  • Is there a dedicated staff within the organization?
  • Do they operate en multi-destinations and, if so, do they have branches en all of these? (If this is not the case, then perhaps you need a look again)
  • Do they have previous experience you can find out about, and can they provide references?
  • How long have they been established en tant que company?
  • Do they also work for individual leisure businesses?
  • Do they offer all aspects of DMC/ réceptif services ou sur are they specialists?

Another point a remember is that a D.M.C. can be brought en at different stages during the planning process. However, it is recommended that a D.M.C. be appointed as early as possible since their experience and expertise can ensure you avoid the many pitfalls and unnecessary expenditure which are frequently encountered during the early stages of conference planning.

Incoming Services Companies and D.M.C.s are usually considered together because they both provide knowledge of their destination and the services they are able a offer.

While an Incoming Services Entreprise is certainly able a cater for the needs of individuals ou sur groups, particularly those interested en leisure, a D.M.C. can handle all aspects of meeting needs whether it is a corporate special event ou sur an international congress with thousands of participants.

You should be aware, though, that many companies call themselves D.M.C.s en order a get event business although they are not really D.M.C.s since they do not have dedicated staff for this purpose. You will need a ask for references of previously organized events en order a avoid later problems.

An intermediary works on behalf of one person ou sur party for a fee ou sur commission payment.

These middle men, could be ou sur represent a Agence de voyage, a Destination Management Entreprise ou sur a Professional Congrès Organizer, for example, all of whom work on behalf of their clients.

The kind of activities en which an intermediary is involved normally includes planning and organization of meetings ou sur congresses, incentives and events. Plus specifically:

  • Developing a programme for the event.
  • Contacting suppliers (onsite and offsite) and requesting quotes de them.
  • Negotiating prices & making reservations.
  • Inspecting the venue.
  • Organizing activities onsite: catering, dinners and entertainment, finding guides and hostesses, renting A.V. material, insurances, arranging transportation and providing travel management.
  • Delegating registration
  • Any autres kind of activity related a event management.
The obvious answer is yes if you do not have the knowledge, resources, time ou sur technical facilities. An intermediary normally offers:
  • Inside knowledge of the destination, logement options, details of transport companies and local services.
  • Buying power, as they are normally "Power buyers"
  • Payment guarantees a suppliers onsite.
P.C.O (Professional Congrès Organizers): As their name suggests, these specialize en Congresses, Conférences and Conventions as their core business, and are suppliers who can arrange, manage and/or plan any function ou sur service for an event.

INCENTIVE HOUSE: This is a company that runs incentive programmes, often involving travel, for autres companies.

SPECIALIZED TRAVEL AGENCY: These travel agencies have a dedicated department ou sur fully specialize en organizing conférences, incentives and business travel en general.

D.M.C. (Destination Management Entreprise): For all onsite organization as the name suggests, a D.M.C. provides ground handling services for its destination. This can include airport meet and greet, transfers, transportation, hotel and restaurant reservations, tours, conference venues, team building activities and logistics.

(Plus information about DMC)

BUREAU DES CONGRÉS: This is a not-for-profit organization, often supported par governments ou sur private membership, which assists en the long-term development of an area promoted through the corporate events held there.

Its members include hôtels, D.M.C.s, travel agencies, Organisateur Professionnel de Congrèss, conference & exhibition centres, restaurants, AV companies, ...

(Plus information about Bureaux des Congrès)

P.R. AGENCY: A Public Relations Agence is responsible for handling and maintaining a positive relationship with the media. It supports Event Managers par helping a ensure the appropriate image of their company pendant l'événement.

A Agence de Relation Publique plans and implements press launches, prepares press kits and materials as needed, and writes press reports detailing media activities and upcoming activity.

FULL SERVICE CONTRACTOR: They are experts en concept and design, project management, production, graphics and decoration, installation and dismantling, transport and warehousing, ...

The criteria for selecting an intermediary should include having a professional image, offering a clear exposition of what they can do for you and providing evidence of previous achievements through references.

An important question a ask is how they will want a be paid (a set fee, commission ou sur hourly payment).

Here is a checklist on what you should do when selecting an intermediary a work on votre behalf:

  • Make sure you do votre homework. Do not choose anyone until you are satisfied they can achieve votre objectives.
  • Draw Avant a short list and give out an R.F.P. (tender document) which specifies votre requirements. After receiving the proposal, arrange an interview with the chosen intermediaries.
  • When satisfied, obtain a written contract which makes clear exactly what the intermediary will do for you.
  • Know en advance what you are going a pay for their services (a set fee, commission ou sur hourly payment). Make sure there are no hidden extras.
  • Maintain constant communication - it is vital a keep en touch at all times.
A Organisateur Professionnel de Congrès ou sur Professional Congrès Organizer is a company ou sur individual who specializes en the management of conférences, congresses, and conventions. The company will act en tant que consultant a an organizing committee, implementing its decisions whilst utilising the experience and knowledge it has gained over many years en organizing events.

Many autres companies offer Organisateur Professionnel de Congrès type services, including travel agents, D.M.C.s, Bureaux des Congrès, Marketing and P.R. companies and even Centres de Congrès.

If there are areas of conference management for which you cannot provide the knowledge, resources, time ou sur technical facilities, then a Organisateur Professionnel de Congrès will handle these for you. A Organisateur Professionnel de Congrès will also act en tant que link between different committees and suppliers. The committee ou sur association will normally retain control of the event and set the policy, with the Organisateur Professionnel de Congrès acting as Project Manager and ensuring that the administration runs smoothly. In addition, they will provide advice on all aspects of conference management, and work with you en partnership a ensure the success of votre conference.

A Organisateur Professionnel de Congrès can be brought en at different stages during the planning process. However, it is recommended that a Organisateur Professionnel de Congrès be appointed as early as possible, as their experience and expertise can ensure you avoid the many pitfalls and unnecessary expenditure which are frequently encountered during the early stages of conference planning.

In the earliest stages, a Organisateur Professionnel de Congrès can offer advice, help, knowledge and administrative support en both venue research and feasibility, as well as en establishing a preliminary budget, short-listing suppliers, and developing a timeline for the planning and organization of votre conference. They can also offer help en the preparation and presentation of bids a win a conference for a particular destination; this may be en partnership with the local convention bureau where appropriate.

In order a identify the most appropriate Organisateur Professionnel de Congrès for votre needs it is helpful a seek information de a number of companies. The process would normally involve various steps:
  1. Create a short list of Organisateur Professionnel de Congrèss and check if they are accredited (all ABCevents suppliers are). Also check the following:
    • General experience with similar conférences (size, type).
    • Image and reputation.
    • Affiliations a/membership of professional associations.
    • Regional experience/coverage.
    • Nombre de years en operation - do they subcontract?
  2. Envoyer the selected Organisateur Professionnel de Congrèss as much information as possible (you can use the ABCevents R.F.P) if you wish a receive a proposal pour votre événement.

    Organisateur Professionnel de Congrèss listed on ABCevents will contact you within 48 hours but en order a receive all the information you require and a provide an estimate of fees, you should allow them at least 2 weeks. Do not ask Organisateur Professionnel de Congrèss a make any reservations on votre behalf before you have decided which one you will contract.

  3. Evaluate their answers and refine votre choice: If fees have been quoted en a similar way then it will be easy a differentiate between the least expensive and most expensive services on offer. You will also have more detailed information on the type and level of service that each company can offer.
  4. Obtain references and make sure Congrès Organisation is their core business: Ask Organisateur Professionnel de Congrèss for references for similar, previously organized events, and follow Avant.
  5. Presentations & Interviews: Ask the Organisateur Professionnel de Congrès a make a presentation of their services a you. Ask questions and try a detect any deficiencies en their proposed programme. Prepare for the session with written questions and provide them with all votre requirements beforehand. You should also evaluate their financial capacity, staff, the type of contracts they offer, whether ou sur not they are insured, whether they subcontract their services, whether they have legal issues with past clients, and what their procedure is for any unforeseen circumstances that may arise.
  6. Selecting the Organisateur Professionnel de Congrès The Organisateur Professionnel de Congrès you select will become votre partner for the conference ou sur congress along with the project manager. It is vital a know exactly whom you will be working with, and a visit a the office of the Organisateur Professionnel de Congrès a meet the team who may be assigned a you is highly recommended. Do not forget a get a clear, written contract which will specify the work a be done par the Organisateur Professionnel de Congrès It is essential a clarify who will be responsible for event payments and who controls the accounting. Always make clear on the contract that all conference incomes are votre property and that you are the final decision-maker on all matters.
  1. General conference and exhibition management: Preliminary outline plan, help en defining objectives, feasibility study, advice and consultancy service, post-event evaluation.
  2. Logement and venue: finding, price negotiation, food and beverages, decoration, security, signalization, technical material (A.V., recording, translation, videoconferencing, ...).
  3. Finance: Budget planning and financial consultancy, sponsorship, exhibition, loans, registration fees. Financial control of the event. Closure of conference accounts.
  4. Operational management: Office facilities, liaison with production companies, registration processing systems, speaker liaison, on-site staffing, liaison with airlines, delegating transfers, on-site transportation, insurance cover.
  5. Communication & Marketing: marketing and public relations, press office, design and l'imprimer, web design, gifts and conference accessories, sponsorship.
  6. Social events, tour programmes.
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